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Production Services
BYU Mail
BYU Mail Services Skip to content
BYU Mail proudly manages all incoming, outgoing, and intra-campus mail operations at Brigham Young University. From handling parcels to receiving packages and facilitating campus-wide correspondence, BYU Mail is committed to providing efficient and dependable mail processing services for the entire University community.
Update your address in Workday! Click here to learn how.

DISCOVER OUR SERVICES

ADDITIONAL SERVICES
A BYU Mail employee handing over a package

REQUEST TO SHIP

BYU departments can ship a package without making a trip to Mail ServicesBYU departments can ship packages without making the trip to Mail Services

 Missionary Training Center campus

MTC DELIVERIES

Same-day package deliveries for missionaries in the MTC!

 Preparing a box for shipping

SHIPPING

Meet with an industry professional to create a custom print project

REQUEST TO SHIP (RTS)

RTS is the fastest and most convenient way for BYU departments to ship packages through BYU Mail. Customers can count on timely shipment and easily track their packages.RTS is the most convenient way for BYU departments to ship packages! No trip to Mail Services necessary.

SEND A REQUEST

STEP 1

Fill out a request by signing in with your BYU NetID. Use the button above to get started!Fill out a request through your BYU department with your BYU NetID.

STEP 2

Request a pickup or drop off the package at the BYU Mail office in the UPB.

STEP 3

Once your package has been processed, you will receive tracking information via email, allowing you to track the package along its journey.

A BYU Mail employee handing over a package
Buildings and gardens at the Missionary Training Center

MTC DELIVERIES

Send a package to your missionary in the MTC with same-day delivery!

DROP-OFF HOURSSHIPPING TIMES

For same-day delivery:

Monday - Friday,8:15 AM - 3 PM8:15 AM - 5:15 PM

*For next-day delivery, drop-off is available until 5:15pm*Same-day services are delivered at 3:00pm daily

MISSIONARY INFORMATION

To properly deliver MTC packages, the following information is required:

  1. Missionary’s name
  2. Unit # OR Mission Location
  3. MTC departure date

*This is usually located in the missionary’s MTC information email. You can also get the information from the MTC Mail Room at *This is usually located in an email from the MTC. You can also get the information from the MTC Mail Room at (801) 422-6992.

ACCEPTABLE ITEMS

WE DO NOT ACCEPT:

  • Fast food or soda shop drinks
  • Any items that require refrigeration of any kind

WE DO ACCEPT:

  • Donuts, pastries, chips, or other snacks
  • Canned or bottled soda
  • Items that your missionary left behind

*Items can be packaged in bags or boxes. We have boxes in stock that can be purchased, if needed.*Items can be packaged in bags or boxes. We offer boxes that can be purchased, if needed.

SHIPPING REQUIREMENTS

Check these requirements before shipping a package locally or internationally.

INTERNATIONAL SHIPPING

The regulations and guidelines for international shipping vary from country to country. The general information that is needed for shipping internationally is listed below:

  1. Shipping Address:
    • Contact Name
    • Address
    • City, State/Province
    • Country, Zip code
  1. Recipient phone number (required)
  2. Recipient email (required)
  3. Items in the package, including the quantity and value of each item (required)
  4. HTS Code for the items (if applicable)

Please note that duties & taxes are sent after the shipment is delivered, so you may receive an additional invoice. If you have questions about specific countries and what they require, please email us at byumail@byu.edu.

*International shipping requirements are subject to change. Call our office for up-to-date international shipping information.

DRY ICE

Dry ice cannot be shipped internationally and cannot ship to P.O. Boxes. Contact us directly for details and requirements.We pick up the package and ship it out

Taping a cardboard shipping box closed

OTHER SERVICES

ON-CAMPUS HOUSING MAIL

All mail affiliated with on-campus housing is managed through BYU Campus Accommodations. For information or questions about on-campus student housing mail, please call (801) 422-2611.

TRACK A PACKAGE

To track a package, use the tracking number that is sent to your email after you place your order. For questions or concerns, call us at (801) 422-3658 and have your tracking number ready.

CAMPUS MAILINGS

To send mail to BYU campus, be sure the sending address is formatted like the example below:

Cosmo Cougar
1010 Wilkinson Student Center (or WSC)
BYU Post Office
1060 E Campus Dr
Provo, UT 84602
Name
Room #, Building
Department
Street Address
City, State, Zipcode
PACKAGING & COST

We sell many different types of packing materials in our department, including boxes, bubble wrap, packing peanuts, and more. We can package your items for you, or you can take the materials yourself. Please call us for specific information on what materials we offer.

To get a quote on packaging or shipping costs, please have the item’s weight, dimensions, and destination (zip code) ready before you call. Once we have this information, we can give you a proper cost estimate.

STAMPS

We sell stamps year-round for any mailing needs! Check our office in-person to see the variety we offer, as well as seasonal & holiday stamp selections.

UPDATE WORKDAY ADDRESS

Update your Workday Work Space to ensure that your mail is delivered to the right place! Follow the steps below to update your address in Workday:

Workday address update guide. Step 1: Search for and select Change My Work Space from the Workday home page. Step 2: Select the Effective Date and verify your Position and Location. Step 3: Search for and select your Work Space within your assigned building. If your building location is General Campus or differs from your assigned building, ask your manager to update it. If your work space is missing under your assigned building, submit an ESG- Location/Workspace case. Step 4: Click Submit.

OUR LOCATIONS

MAIL SERVICES

University Press Building (296 UPB)

701 East University Parkway
Provo, UT 84602

BYU Mail services is the primary location for university shipping. We handle incoming and outgoing campus mail, bulk mailing for BYU, shipping for departments, and so much more! Contact us if you have questions or want to schedule a mail consultation.

UPB and MTC map: Mail Services entrance is on the east side of UPB, north of University Parkway and west of 900 East. The Print Lobby is on the south side.
Google Maps
Directions Apple Maps
Directions

HOURS

Monday - Friday
8:15 AM – 5:15 PM

*Closed Tuesdays 10:45 AM – 12:00 PM for devotionals
*MTC deliveries must be placed before 3:00pm*Closed for devotionals Tuesdays
10:45 AM – 12:00 PM
*MTC delivery orders must be placed before 3:00pm for same-day drop-off

VIEW HOLIDAY CLOSURES
MLK Jr. Day
President’s Day
Memorial Day
Juneteenth
Independence Day
Pioneer Day
Labor Day
Thanksgiving
–
Christmas
–
New Year’s
Eve & Day
–

SHIPPING

Shipping provided by FedEx, USPS, & UPSShipping provided by USPS, FedEx, & UPS

DHL available for department shipments only

OTHER SERVICES

  • Shrink Wrapping
  • Sealing
  • Tabbing
  • Folding
  • Address Printing
  • Packaging and& Inserting
  • NCOA (National Change-Of-Address)
  • Hand Labeling

CONTACT

Jared BellonAssistant Mail Services Manager
jared_bellon@byu.edu
801 422-7086
Gaylene GreenhalghShipping Specialist
byumail@byu.edu

UNIVERSITY POST OFFICE

1010 Wilkinson Student Center (WSC)

Inside Cougar Creations

The University Post Office is placed conveniently on campus within Cougar Creations for any mailing needs. Serving as the central hub for the University’s mail needs, we oversee an official United States Post Office, available to students, faculty, and the public.The University Post Office is placed conveniently on campus within Cougar Creations for any mailing needs. Available to students, faculty, and the public, we prioritize quality and speed for our customers.

WSC map: the Post Office entrance is on the east side of the Wilkinson Student Center, west of East Campus Drive and E 1100 N Street.
Google Maps
Directions Apple Maps
Directions

HOURS

Fall/Winter

Monday - Friday
9:00 AM – 5:00 PMMon - Fri
9 AM – 5 PM

Spring/Summer

Monday - Friday
10:00 AM – 5:00 PMMon - Fri
10 AM – 5 PM

*Closed Tuesdays 10:45 AM – 12:00 PM for devotionals*Closed for devotionals Tuesdays
10:45 AM – 12:00 PM

VIEW HOLIDAY CLOSURES
MLK Jr. Day
President’s Day
Memorial Day
Juneteenth
Independence Day
Pioneer Day
Labor Day
Thanksgiving
–
Christmas
–
New Year’s
Eve & Day
–

SHIPPING

Shipping provided by FedEx, USPS, & UPSShipping provided by UPS, FedEx, and USPS

OTHER
SERVICES

P.O. BOX RENTAL

CONTACTCONTACT US

(801) 422-6803
Matt MitchellUniversity Post Office Manager
(801) 422-6618